Black silhouette of North Carolina on a white background.

About Us

Building Hope, Connections, and Stronger Communities

For 30 years, First in Families of NC has helped individuals and families across North Carolina meet their self-defined needs and build brighter futures. Whether it’s assisting with transportation, providing assistive technology, or creating lifelong community networks, our mission is to empower families to thrive.

Three Decades of Community Impact

A Journey of Growth Across North Carolina

1995

Inspired by a parent-led movement in Asheville, First in Families launches to meet critical family needs.

1996

The first chapters open, providing direct support to families across North Carolina.

2001

Incorporated as an independent nonprofit organization.

2003

Recognized as a 501(c)(3) nonprofit and expands services statewide.

2010s

Programs grow to include mental health and substance use support alongside developmental disabilities.

2020

Partners with Medicaid managed care plans to extend services to more families.

2025

Celebrating 30 years of empowering North Carolina families in all 100 counties.

Who We Serve

Focused Support for Families Across North Carolina

We support individuals of all ages across all 100 North Carolina counties who are facing serious life challenges. Our programs are designed for people who are living at home and navigating the realities of traumatic brain injury (TBI), intellectual or developmental disabilities (I/DD), substance use disorder (SUD), or severe and persistent mental illness (SPMI).

To qualify for support through First in Families, an individual must:

  • Live in a non-licensed setting (at home, with family, or independently)
  • Experience one or more of the following: TBI, I/DD, SUD, or SPMI
  • Have a family income after taxes that falls below 300% of the federal poverty level

We believe that income level or zip code should never be a barrier to practical, compassionate help. That’s why we work to reach every corner of the state with services that are flexible, accessible, and rooted in dignity.

Meet the Team Behind Our Mission

Dedicated Leaders with Local Roots

Corporate Office Staff

Executive Director

Kathryn Bunn

919-251-8368 extension 110

kbunn@fifnc.org


Business & Finance Director

LeeTonya Miller

919-251-8368 extension 105

fifncaccounting@fifnc.org


Quality & Operations Director

Deborah Wallace

919-251-8368 extension 109

DWallace@fifnc.org


Deputy Director

Debby Wells

919-251-8368 extension 106

dwells@fifnc.org


Business Manager & Lifetime Connections Director

Beth Hutson

919-251-8368 extension 103

BHutson@fifnc.org


Communications & Public Engagement Director

Tiera Noel

919-251-8368 extension 116

TNoel@fifnc.org

FIFNC Staff

The following is contact information for FIFNC staff in the Durham office.

For other local chapter staff, visit the Local FIF Chapters page to find contact information for your county's local First In Families chapter.


General Questions:
Phone: 919-251-8368
Fax: 919-400-4846

info@fifnc.org